Privacy Policy

Last Updated: 01/01/2025

This Privacy Policy describes how Valor&Co. ("we," "us," or "our") collects, uses, and shares your personal information when you use our website www.valorandco.shop (the "Site") or make a purchase.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, as well as some data automatically when you visit our Site.

Information You Provide to Us:

  • Identifiers: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, and phone number. We refer to this as “Order Information.”

  • Account Information: If you create an account, we collect your username and password.

  • Communication Data: Any other information you choose to provide when you contact us via email (contact@valorandco.shop) or other channels.

Information Collected Automatically:

  • Technical Data: When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

  • Browsing Data: As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect this information using “Cookies,” “Log files,” and similar technologies.

2. How We Use Your Personal Information

We use the information we collect for the following purposes:

  • To Fulfill Your Order: We use your Order Information to process and ship your order, including arranging for shipping, providing you with invoices and/or order confirmations, and communicating with you about your order. This requires sharing your information with our fulfillment and shipping partners (e.g., our dropshipping suppliers and postal/carrier services).

  • To Communicate With You: We use your contact information to respond to your inquiries and provide customer support.

  • To Screen for Risk and Fraud: We use your Order Information, in particular your IP address, to screen for potential risk and fraud.

  • To Improve Our Site: We use the Browsing and Technical Data to analyze how customers use the Site, which helps us improve our product offerings and user experience.

  • Marketing (with your consent): If you opt-in to our mailing list, we will use your email address to send you information about our products, promotions, and news. You can unsubscribe at any time using the link in our emails or by contacting us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above.

  • Service Providers: We share your information with trusted third parties that provide services on our behalf, such as:

    • Dropshipping Suppliers: To fulfill and ship your orders.

    • Payment Processors: (e.g., Shopify Payments, PayPal, Stripe) to handle payment transactions.

    • Shipping Carriers: (e.g., USPS, DHL, FedEx) to deliver your orders.

    • Analytics Tools: (e.g., Google Analytics) to help us understand how our Site is used.

  • Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

We use Cookies on our Site. Cookies are small data files that are placed on your device when you visit a website. We use them to remember your preferences, understand how our Site is performing, and to personalize your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

5. Data Retention

We will retain your Order Information for our records unless and until you ask us to delete this information. We are required to keep this information to comply with legal, tax, and accounting obligations.

6. Your Rights

Depending on your location, you may have rights over your personal information, such as:

  • Access: The right to know what personal data we hold about you.

  • Correction: The right to correct inaccurate data we have about you.

  • Deletion: The right to request that we delete your personal data.

  • Opt-Out: The right to opt-out of marketing communications and, in some regions, the "sale" or "sharing" of your data for targeted advertising.

To exercise any of these rights, please contact us at contact@valorandco.shop.

7. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals from web browsers, our Site does not alter its data collection and usage practices when we detect such a signal.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, or if you wish to exercise your rights, please contact us by email at:

Email: contact@valorandco.shop