Shipping Policy
Last Updated: 01/01/2025
Thank you for visiting and shopping at Valor&Co. We are committed to getting your handmade, embossed rolling pins to you as efficiently as possible. Please read the following policy carefully to understand our shipping procedures and timelines.
1. Order Processing Time
All orders are processed within 2-4 business days (Monday-Friday, excluding weekends and public holidays) after payment is confirmed. You will receive a confirmation email with your order details once your purchase is complete.
2. Shipping Destinations & Timelines
We are proud to offer Free Worldwide Shipping on all orders.
Once your order is processed and handed over to our shipping partners, please allow for the following delivery timelines:
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United States (USA): 7 to 14 business days.
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United Kingdom (UK): 7 to 14 business days.
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Rest of World: 10-21 business days.
Please Note: The delivery times above are estimates and are not a guarantee. While our partners strive for on-time delivery, various factors can sometimes cause delays.
3. Important Note on Potential Delays
We strive to provide accurate delivery estimates. However, please be aware that occasionally, due to unforeseen logistic problems such as customs checks, weather disruptions, or high carrier volume, deliveries may take an additional 3 to 5 business days.
We are here for you! If your order is taking longer than expected, please do not worry. We are available anytime to assist you and help track your package.
4. Shipping Carriers
We work with a network of reliable international and local shipping partners to deliver your orders, including but not limited to national postal services and carriers like DHL, USPS, and Royal Mail. The specific carrier used will depend on your location for the most cost-effective and reliable service.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number and a link to track your package online. You can use this number to monitor your order's journey to your doorstep.
6. What If My Order Is Lost or Damaged?
While we take every precaution to ensure your order arrives safely, issues